We are confident you will be happy with your purchase from Jennifer Zeuner Jewelry.  You can return your collection piece within 14 days for a full refund.  Returns must be in unused condition and in the original packaging.  All sale, personalized, and special order items are final sale.  To make a return, please email orders@jenniferzeuner.com for a return authorization.  Please include the reason for your return. Shipping charges cannot be refunded.  Jennifer Zeuner Jewelry will repair your item within one-hundred and eighty (180) days of your purchase at no additional cost.